{"id":5598,"date":"2013-08-11T19:22:53","date_gmt":"2013-08-11T19:22:53","guid":{"rendered":"https:\/\/laile.store\/contact\/"},"modified":"2026-10-20T15:38:16","modified_gmt":"2026-10-20T15:38:16","slug":"contact","status":"publish","type":"page","link":"https:\/\/laile.store\/fr\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n\n\t<script type=\"text\/javascript\">\n  jQuery( document ).ready(function() {\n    function initialize() {\n        var styles = {\n            'flatsome':  [{\n            \"featureType\": \"administrative\",\n            \"stylers\": [\n              { \"visibility\": \"on\" }\n            ]\n          },\n          {\n            \"featureType\": \"road\",\n            \"stylers\": [\n              { \"visibility\": \"on\" },\n              { \"hue\": \"#58728a\" }\n            ]\n          },\n          {\n            \"stylers\": [\n\t\t\t  { \"visibility\": \"on\" },\n\t\t\t  { \"hue\": \"#58728a\" },\n\t\t\t  { \"saturation\": -30 }\n            ]\n          }\n        ]};\n\n        var myLatlng = new google.maps.LatLng(40.4727, 0.4746);\n        var myOptions = {\n            zoom: 14,\n            center: myLatlng,\n            mapTypeId: google.maps.MapTypeId.ROADMAP,\n            disableDefaultUI: true,\n            mapTypeId: 'flatsome',\n            draggable: true,\n            zoomControl: false,\n            zoomControlOptions: {\n              position: google.maps.ControlPosition.TOP_LEFT\n            },\n      \t\t\tmapTypeControl: false,\n            mapTypeControlOptions: {\n              position: google.maps.ControlPosition.TOP_LEFT\n            },\n      \t\t\tstreetViewControl: false,\n            streetViewControlOptions: {\n              position: google.maps.ControlPosition.TOP_LEFT\n            },\n            scrollwheel: false,\n            disableDoubleClickZoom: true\n        }\n        var map = new google.maps.Map(document.getElementById(\"map-1389605446-inner\"), myOptions);\n        var styledMapType = new google.maps.StyledMapType(styles['flatsome'], {name: 'flatsome'});\n        map.mapTypes.set('flatsome', styledMapType);\n\n        var marker = new google.maps.Marker({\n            position: myLatlng,\n            map: map,\n            title:\"\"\n        });\n    }\n\n    \/\/ Required to proceed\n    if (!(typeof google === 'object' && typeof google.maps === 'object')) {\n      return\n    }\n\n    initialize()\n    google.maps.event.addDomListener(window, 'resize', initialize);\n    });\n    <\/script>\n\n    <div class=\"google-map relative mb\" id=\"map-1389605446\">\n        <div class=\"map-height\" id=\"map-1389605446-inner\"><\/div>\n        <div id=\"map_overlay_top\"><\/div>\n        <div id=\"map_overlay_bottom\"><\/div>\n                  <div class=\"map_inner map-inner last-reset absolute x95 md-x95 lg-x95 y95 md-y95 lg-y95\">\n              <br><br><h3>Calle Baldriga, 8, Vinar\u00f2s, Castell\u00f3n. Espagne<\/h3><br><p>\u00a0<\/p><br><br>         <\/div>\n       \n       \n<style>\n#map-1389605446 .map-inner {\n  background-color: #fff;\n  max-width: 30%;\n}\n#map-1389605446 .map-height {\n  height: 400px;\n}\n<\/style>\n    <\/div>\n\n\t\n<div class=\"row\"  id=\"row-1851329583\">\n\n\n\t<div id=\"col-1645134527\" class=\"col medium-6 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >FOIRE AUX QUESTIONS<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<p class=\"lead\">Vous avez une question sur votre commande, nos exp\u00e9ditions ou la garantie ? Nous avons rassembl\u00e9 les r\u00e9ponses aux questions les plus fr\u00e9quentes de notre communaut\u00e9. Si vous ne trouvez pas l&rsquo;information dont vous avez besoin, \u00e9crivez-nous \u00e0 info@laile.store et nous serons ravis de vous aider.<\/p><br><div class=\"accordion\">\n\n\t<div id=\"accordion-2023285952\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2023285952-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bfcu\u00e1nto-tarda-en-llegar-mi-pedido?\" aria-expanded=\"false\" aria-controls=\"accordion-2023285952-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfCu\u00e1nto tarda en llegar mi pedido?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2023285952-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2023285952-label\">\n\t\t\t\n\n<p><span data-path-to-node=\"2,0,0,0\">Los env\u00edos a Espa\u00f1a Pen\u00ednsula tardan entre 2 y 5 d\u00edas h\u00e1biles<\/span><span data-path-to-node=\"2,0,0,2\">. Para env\u00edos a Islas Canarias, Baleares, Ceuta y Melilla el plazo estimado es de 4 a 7 d\u00edas h\u00e1biles<\/span><span data-path-to-node=\"2,0,0,4\">. Si tu pedido va al resto de Europa (UE), la entrega tomar\u00e1 entre 5 y 10 d\u00edas h\u00e1biles<\/span><span data-path-to-node=\"2,0,0,6\">.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-643396368\" class=\"accordion-item\">\n\t\t<a id=\"accordion-643396368-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bfqu\u00e9-formas-de-pago-acept\u00e1is?\" aria-expanded=\"false\" aria-controls=\"accordion-643396368-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfQu\u00e9 formas de pago acept\u00e1is?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-643396368-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-643396368-label\">\n\t\t\t\n\n<p><span data-path-to-node=\"5,0,0,0\">Aceptamos tarjetas de cr\u00e9dito o d\u00e9bito (Visa, Mastercard, American Express), Google Pay, Apple Pay y transferencias bancarias<\/span><span data-path-to-node=\"5,0,0,2\">. Tambi\u00e9n disponemos de pago mediante Bizum, exclusivo para pedidos realizados desde Espa\u00f1a<\/span><span data-path-to-node=\"5,0,0,4\">.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1166905673\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1166905673-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bfcu\u00e1ntos-d\u00edas-tengo-para-devolver-un-producto?\" aria-expanded=\"false\" aria-controls=\"accordion-1166905673-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfCu\u00e1ntos d\u00edas tengo para devolver un producto?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1166905673-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1166905673-label\">\n\t\t\t\n\n<p><span data-path-to-node=\"8,0,0,0\">Dispones de un plazo de 15 d\u00edas naturales desde que recibes el pedido para ejercer tu derecho de desistimiento y solicitar una devoluci\u00f3n<\/span><span data-path-to-node=\"8,0,0,2\">.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-843100241\" class=\"accordion-item\">\n\t\t<a id=\"accordion-843100241-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bfc\u00f3mo-es-el-proceso-para-devolver-un-art\u00edculo?\" aria-expanded=\"false\" aria-controls=\"accordion-843100241-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo es el proceso para devolver un art\u00edculo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-843100241-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-843100241-label\">\n\t\t\t\n\n<p><span data-path-to-node=\"8,1,0,0\">Debes enviar un email a devoluciones@laile.store indicando el motivo y tu n\u00famero de pedido<\/span><span data-path-to-node=\"8,1,0,2\">. En un plazo de 24-48 horas recibir\u00e1s las instrucciones necesarias para realizar el env\u00edo de vuelta<\/span><span data-path-to-node=\"8,1,0,4\">.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3474480414\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3474480414-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bftienen-garant\u00eda-los-productos-lail\u00c8?\" aria-expanded=\"false\" aria-controls=\"accordion-3474480414-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfTienen garant\u00eda los productos LAIL\u00c8?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3474480414-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3474480414-label\">\n\t\t\t\n\n<p><span data-path-to-node=\"11,1,0,0\">S\u00ed, todos nuestros productos incluyen una garant\u00eda legal de 2 a\u00f1os frente a defectos de fabricaci\u00f3n, como fallos en materiales, acabados o costuras que no deriven de un mal uso<\/span><span data-path-to-node=\"11,1,0,2\">.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2756102627\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2756102627-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bfes-seguro-el-pago-en-la-web?\" aria-expanded=\"false\" aria-controls=\"accordion-2756102627-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfEs seguro el pago en la web?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2756102627-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2756102627-label\">\n\t\t\t\n\n<p><span data-path-to-node=\"5,1,0,0\">S\u00ed, todos los pagos se procesan a trav\u00e9s de pasarelas seguras que utilizan cifrado SSL<\/span><span data-path-to-node=\"5,1,0,2\">. Adem\u00e1s, nosotros no almacenamos en ning\u00fan momento tus datos bancarios<\/span><span data-path-to-node=\"5,1,0,4\">.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2104075766\" class=\"col medium-6 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >\u00c9CRIVEZ-NOUS<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n\n\n<br>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f5611-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"5611\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/5598#wpcf7-f5611-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"5611\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f5611-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Votre nom<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Votre e-mail<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Objet<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Votre message (facultatif)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Envoyer\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<br>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<p>&nbsp;<\/p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-5598","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/laile.store\/fr\/wp-json\/wp\/v2\/pages\/5598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/laile.store\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/laile.store\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/laile.store\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/laile.store\/fr\/wp-json\/wp\/v2\/comments?post=5598"}],"version-history":[{"count":1,"href":"https:\/\/laile.store\/fr\/wp-json\/wp\/v2\/pages\/5598\/revisions"}],"predecessor-version":[{"id":5599,"href":"https:\/\/laile.store\/fr\/wp-json\/wp\/v2\/pages\/5598\/revisions\/5599"}],"wp:attachment":[{"href":"https:\/\/laile.store\/fr\/wp-json\/wp\/v2\/media?parent=5598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}